Frequently Asked Questions
1. What is Amiokamed?
Amiokamed is a locally owned Durable Medical Equipment (DME) provider based in Spring, Texas. We supply reliable, affordable, and timely medical equipment to patients, families, and caregivers.
2. What types of equipment do you provide?
We offer a range of home medical equipment, including:
- Walkers, canes, and crutches
- Wheelchairs and transport chairs
- Daily living aids and safety items
3. Do I need a prescription to order equipment?
- Yes, for certain items (e.g., oxygen supplies, hospital beds, power wheelchairs).
- No, for basic mobility aids (e.g., walkers, canes, shower chairs).
If you’re unsure, our team can guide you.
4. Do you accept insurance?
Currently, Amiokamed serves cash-paying customers for fast and affordable service.
We are in the process of becoming insurance-accredited and plan to accept PPO and other insurance plansin the near future.
5. Do you rent equipment, or is it purchase only?
We offer both rental and purchase options depending on your needs. For short-term recovery, renting may be more cost-effective. For long-term use, purchase may be better.
6. How quickly can I get my equipment?
Most items are available for same-day or next-day delivery in the Houston area. Special orders may take longer, but we will always provide an estimated delivery time.
7. Do you deliver?
Yes We deliver to homes, hospitals, and care facilities across the Greater Houston metro area.
8. Do you provide setup and training?
Yes. Our staff will:
- Assemble and install your equipment.
- Provide clear instructions on safe use and maintenance.
- Answer any questions before leaving.
9. What safety and infection control measures do you follow?
- All returned equipment is thoroughly cleaned, disinfected, and inspected before re-use.
- Separate storage areas are maintained for clean vs. used equipment in our warehouse and delivery vehicles.
- Staff are trained in infection control and cross-contamination prevention.
10. What if my equipment breaks or malfunctions?
Call us immediately at (469) 903-2438.
We will:
- Troubleshoot over the phone if possible.
- Repair or replace equipment promptly.
- Ensure you are never without the medical support you need.
11. How do I place an order?
You can:
- Call us at: (469) 903-2438
- Email: contact@amiokamed.com
12. Why choose Amiokamed?
- Fast delivery — same-day in many cases.
- Affordable pricing — cash-pay discounts.
- Local service — we’re part of your community.
- Personal care — patient-focused support and training.
